Privacy policy

Privacy Policy

Last Updated: August 23, 2026

Chamber of Chapters (“Chamber of Chapters,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our online store.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your information.

1. Information We Collect

When you visit or make a purchase through the Chamber of Chapters website, we may collect information necessary to operate our store and fulfill your orders.

This information may include:

  • Name
  • Email address
  • Shipping address
  • Billing and payment-related information necessary to process your purchase
  • Order and purchase information
  • Information you voluntarily provide when contacting us
  • Website usage and browsing information collected through cookies and similar technologies
  • Optional Goodreads profile information provided when purchasing a Blind Date with a Book

We do not require customers to provide a phone number to place an order.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Ship purchases
  • Provide order confirmations and shipping/tracking updates
  • Respond to customer service questions and requests
  • Address damaged, incorrect, or other order-related issues
  • Maintain and improve our website and online store
  • Understand how customers use our website
  • Analyze website traffic and product performance
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal obligations

We will not use your personal information for purposes unrelated to operating and improving Chamber of Chapters unless permitted or required by law.

3. Order and Transaction Communications

When you place an order, Chamber of Chapters may use the email address you provide to send communications necessary to process and fulfill your order.

These communications may include:

  • Order confirmations
  • Order updates
  • Shipping notifications
  • Tracking information
  • Customer service communications
  • Information regarding an issue with your order

These communications are considered necessary service communications and are separate from marketing emails.

4. Marketing Communications

Chamber of Chapters may occasionally send promotional or marketing emails about products, new releases, announcements, promotions, or other store-related information.

Marketing emails will only be sent to customers who have actively opted in to receive marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting Chamber of Chapters.

Unsubscribing from marketing communications will not prevent you from receiving necessary communications related to an order you have placed.

5. Goodreads Information

When purchasing a Blind Date with a Book, customers may optionally provide a link to their Goodreads profile.

Providing a Goodreads profile is completely optional.

If provided, Chamber of Chapters will use the Goodreads profile only to help identify books that appear to be part of the customer's existing reading history and reduce the likelihood of sending a duplicate book.

Goodreads information will not be used by Chamber of Chapters for marketing purposes.

While we will make a reasonable effort to use the information provided to help avoid duplicate books, we cannot guarantee that a customer will never receive a book they have previously read. Goodreads information may be incomplete, outdated, or otherwise inaccurate.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our online store.

We may use analytics information to understand things such as:

  • Number of website visitors
  • Pages and products that receive the most views
  • How visitors navigate our website
  • General website traffic patterns
  • How our website and store are performing

This information helps us improve the Chamber of Chapters website, products, and customer experience.

7. Payment Information

Payments are processed through Shopify and/or payment providers made available through our Shopify checkout.

Chamber of Chapters does not need to directly store or maintain complete payment card information in order to process your purchase.

Payment providers may collect and process payment information according to their own privacy policies and terms.

All Chamber of Chapters purchases must be paid in full at checkout. Chamber of Chapters does not currently offer installment or buy-now-pay-later payment options.

8. How We Share Information

We may share information when reasonably necessary to operate Chamber of Chapters and fulfill your order.

This may include sharing information with service providers such as:

  • Shopify and services associated with operating our online store
  • Payment processors
  • Shipping and delivery providers
  • Website and analytics service providers
  • Email service providers
  • Other service providers necessary to operate our business

These providers may only receive information necessary to perform the services they provide.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Chamber of Chapters, our customers, or others.

9. Customer Accounts and Guest Checkout

Customers may complete purchases through our website without creating a customer account.

If customer accounts are made available through our Shopify store, creating an account will not be required to complete a purchase.

Account-related information, if applicable, may be used to provide customers with access to order history, order information, and other account features.

10. Data Security

Chamber of Chapters takes reasonable steps to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide customer service
  • Maintain appropriate business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Meet legal, tax, accounting, or other applicable obligations

When information is no longer reasonably necessary for these purposes, it may be deleted or securely disposed of when appropriate.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

If you choose to visit a third-party website, that website's privacy practices and policies will apply. Chamber of Chapters is not responsible for the privacy practices, content, or security of third-party websites.

This may include websites or services that customers choose to access independently, such as Goodreads.

13. Children's Privacy

Chamber of Chapters does not knowingly collect personal information from children under the age required by applicable law to provide such information without appropriate consent.

If you believe a child has provided personal information to Chamber of Chapters without appropriate consent, please contact us so that we can review and address the situation.

14. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we hold about you.

These rights may include requesting access to, correction of, or deletion of certain personal information.

You may also:

  • Unsubscribe from marketing emails
  • Contact us with questions about how your information is used
  • Request information about the personal information we may maintain about you

Some information may need to be retained when required by law or when necessary for legitimate business purposes.

15. Changes to This Privacy Policy

Chamber of Chapters may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

We encourage customers to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or how Chamber of Chapters handles personal information, please contact us through the contact information provided on our website.