Shipping policy

Shipping Policy

Last Updated: August 23, 2026

Chamber of Chapters currently ships orders within the United States only.

1. Order Processing

Orders are typically processed within 3–5 business days before being handed over to the shipping carrier.

Processing time refers to the time needed to prepare and package your order. It does not include the time your package spends in transit after it has been handed to the carrier.

Orders may require additional processing time during holidays, sales, new product launches, or periods of unusually high order volume. If a significant delay is expected, Chamber of Chapters will make reasonable efforts to communicate the delay.

2. Shipping Carrier

Orders are shipped using USPS Ground Advantage.

Once your order has been processed and shipped, you will receive tracking information so you can monitor the progress of your package.

3. Shipping Costs

Shipping costs are calculated at checkout based on the shipping information and applicable carrier rates.

The customer is responsible for the shipping cost displayed and accepted at checkout.

4. Delivery Times

Shipping and delivery times provided at checkout or by the carrier are estimates and are not guaranteed delivery dates.

Once an order has been handed over to USPS, delivery times may be affected by circumstances outside the control of Chamber of Chapters, including weather, holidays, carrier delays, transportation issues, or other unforeseen circumstances.

Chamber of Chapters is not responsible for delays caused by the shipping carrier or circumstances outside of our control.

5. Tracking Information

Tracking information will be provided to the customer when their order ships.

Customers are responsible for monitoring their tracking information and ensuring that someone is available to receive the package when appropriate.

6. Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an incorrect or incomplete address is provided and the package must be reshipped, the customer will be responsible for any additional shipping costs required to send the order to the correct address.

Chamber of Chapters is not responsible for orders delayed, returned, or delivered incorrectly due to an address entered incorrectly by the customer.

7. Delivered Packages

Once USPS confirms that a package has been delivered to the shipping address provided at checkout, Chamber of Chapters is no longer responsible for the package.

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking with household members, neighbors, and the delivery location and contacting USPS for further assistance.

Chamber of Chapters does not guarantee replacement or reimbursement for packages that USPS confirms as delivered.

8. Damaged Packages and Products

If your order arrives damaged, please refer to our Refund & Return Policy for information about eligibility for a replacement or refund.

Damage claims must be reported within 7 calendar days of the date the order was marked as delivered and must include sufficient proof of the damage.

9. Shipping Restrictions

At this time, Chamber of Chapters ships to United States addresses only.

International shipping, including shipping to Canada, is not currently available.

10. Questions About Shipping

If you have questions about your order or its shipment, please contact Chamber of Chapters using the contact information provided on our website.